MEDICATION ADHERENCE • PATIENT RETENTION • SOFTWARE TECHNOLOGY
Health Window is a patient adherence company. We focus on overcoming the patient’s obstacles to commence and continue therapy. We offer clients hard-to-replicate levels of patient enrolment and adherence gains. Sales growth follows, and patients have better health outcomes.
HIGH ADHERENCE GAINS
Adherence gains of 10% are not exciting. But being able to retain almost twice as many patients over a 12- month period is. Some of the largest multinationals are sharing Health Window as best practice because we yield the best adherence returns across all their programs - globally.
DATA DRIVEN QUANTIFICATION
All results are quantified from TRANSACTIONAL DATA. ROI is not guesswork, it is fact. Through intelligent systems we know exactly what the difference in value is of an unmanaged patient, compared to a patient whose adherence is managed.
LARGE PATIENT NUMBERS
Through our pharmacy partners we are able to engage high volumes of patients. More than 10 million people visited the pharmacies we serve in the last 5 years. High adherence gains are amplified by high enrolment numbers and therefore have a visible effect on totals sales growth. Many “Good Ideas” turn into initiatives that struggle to enroll the necessary patient numbers that would impact top line sales. Great adherence on 1000 patients just doesn’t matter. But being able to enroll 20 000 and then improve their adherence substantially, has a great impact.
Adherence improvements should result in top line sales growth. Very few adherence management vendors’ solutions have an effect on top line sales. Health Window has several case studies where our customers’ sales growth lagged the competitor’s; as soon as Health Window rolls out on a large scale, our client’s overtook their competitors. In some cases even with a simultaneous reduction in sales force!
Health Window’s cost model allows the most cost effective interventions in the industry. Health Window’s intelligent management systems allow for patient management costs to be split between everyone that benefits - both Pharma and Pharmacy.
REAL WORLD OUTCOMES
Clinical trial results are not valid in the “real world” setting where non-adherence to therapy guidelines detracts from optimal outcomes. By improving adherence, the gap between clinical trial results and real world efficacy is bridged. Doctor’s won’t switch a patient to something else if it works. However if non-adherence causes sub-optimal results, doctor’s often propose something when they perceive the drug to be ineffective.
WHAT OUR CLIENTS THINK
“Health Window has helped us gain back our prescriptions and patients to our Pharmacy Group. While on the service I gain at least 3 extra dispenses per patient in a 12-month period. I would highly recommend the Health Window PRP service to all independent Pharmacies. This service is adding value to my clients and business and increase our patient compliance.”
“We are impressed with the PackMyMeds electronic order service and our customers love it as well! "
Pharmacists Johan and Max – Ackermans Pharmacy
Nico Badenhorst – Owner of Pharmacynet Group