Our Approach

Health Window provides patient support programmes that focus on managing stakeholders’ relationships. 

 

With one-on-one support we can establish the hurdles the patients are facing and provide professional support to overcome these obstacles to ensure continued compliance. 

 

To offer truly personalized care, our dedicated team build strong, trusted relationships with patients.

3,610

Active Patients Managed by Health Window PSPs

98%

Reimbursement Authorization Success Rate

13,730

Successful Monthly Interactions with Patients

Multiple

Disease Areas

Including Diabetes, Cardiovascular Diseases & many more

12 Reasons 

Why Health Window Should be

Your First Choice of PSP Partner

1.   WE HAVE EXPERIENCE.

We have 15 years’ experience in multiple disease areas.

2.   WE HAVE ESTABLISHED GREAT RELATIONSHIPS IN THE INDUSTRY.

We have in-depth knowledge and established relationships with health care professionals and providers.

 

3.  WITH US, PATIENT ENROLMENT IS EASY.

We can assist with multi-channel accelerated patient enrolment  via Medical Practitioners & Health Window Pharmacy Partners.

 

4.  WE COMPLY WITH THE POPI ACT.

We have verified pre-approved patient consent via our pharmacy partners.

5.  REAL WORLD RESULTS PROVE OUR SUCCESS RATE.

We have proven success in reimbursement outcomes.

6.   WE CAN REPORT ON A REAL TIME BASIS.

We have developed interactive real time live reporting tools and dashboards.

 

7.   WE CAN EASILY ADAPT SOLUTIONS TO FIT UNIQUE REQUIREMENTS.

With our team of experts, we can guarantee flexibility and agility in adapting to clients' needs.

 

8.   WE OFFER A BOUQUET OF CUSTOMISED DIGITAL SOLUTIONS.

Our platforms are developed according to clients' specific needs.

 

9.   WE HAVE VALUABLE DATA & INSIGHTS.

We have access to patient specific adherence data via our pharmacy partner network.

 

10.  WE HAVE A COMPLETE VIEW OF PATIENT MEDICATION UTILISATION.

This includes medication utilisation within and out of PSPs.

 

11.   WE HAVE MULTI-CHANNEL ENGAGEMENT SOLUTIONS.

With our innovative technology, we can easily and effectively interact with our partners and patients via multiple channels.

12.  WE NEVER COMPROMISE ON QUALITY. 

We have established comprehensive quality control & pharmacovigilance compliance procedures. We follow it closely.

Interested in learning more about Health Window's award-winning services?

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Customised Care Paths & Touch Points

Health Window provides consistent key patient touch-points to ensure that the patient has access to treatment, adheres to treatment correctly and continues to adhere throughout each stage of the illness as it progresses.

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Managing  Relationships & Expectations

Health Window co-ordinates the process systematically and consistently for various role players by providing “one view” on patients' health journeys.

Image by Austin Distel

Customised Digital

Solutions

Health Window develops systems and has infrastructure capabilities, which address the adherence issue cost effectively.

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Real-World Evidence of Our Success

We have achieved optimal patient outcomes through strong, trusted relationships with patients. 

Image by Stephen Dawson

Interesting Market Insights to Share

With our tools & access to data, we don't need to guess what's happening in the market.

TO CONTACT OUR TEAM FOR MORE INFORMATION

PLEASE CALL OR EMAIL US:

Tel: 012 844 9000

Email: info@healthwindow.co.za

41 De Havilland Crescent 

The Woods 

Persequor Technopark

Pretoria, 0200

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